WHAT YOU WILL BE DOING IN YOUR ROLE
• Working collaboratively with our client teams to deliver high profile marketing
projects across different channels.
• Projects likely to include:
A large acquisi;on project including DRTV and a full range of performance media
A cobranded product launch with a full range of acquisition media which is mostly
visual
A rebranding project which will introduce a new Barclays visual identity
• Ensuring that the client experience is as positive as possible. Encouraging a positive,
proactive solution first attitude, with clear communication in person, supported by
documentation in email
• Building strong relationships with our core team, the wider Oliver team and all your
clients
• Encouraging a great team environment whilst keeping client centricity at the core of
the team culture and values.
• Leading the scoping, set up, resourcing and implementation of large projects to get
them established and set up for success
• Influencing and inspiring your team to deliver projects to a high standard including
QC
• Being accountable for the timely delivery of projects, and the escalation point for
project leads where this might not be the case
• Leading your team and taking responsibility for their delivery, attention to detail,
quality and relationships
• Being the escalation point for any service, quality or process issues where needed
• Leading and managing your team and projects in terms of profitability, forecasting,
client budget management and tracking
WHAT SKILLS & EXPERIENCE WILL HELP YOU BE SUCCESSFUL
• Excellent people and client engagement skills with the ability to proactively organise
and influence clients, building strong and effective working relationships
• Excellent account leadership skills with financial and commercial acumen, creative
judgment, and the ability to think strategically
• Experience across the full range of marketing channels – from TV and DOOH to email
and social, starting with creative concept right through to final delivery
• First-rate communication and storytelling skills, in person, on camera, in email and on
ppt – with a preference for picking up the phone rather than emailing
• Strong creative appreciation with the ability to generate ideas and practically
contribute to the end-to-end creative process
• The confidence, empathy and pragmatism to allow you to stand up for what we think
is creatively and strategically right – but recognise stakeholder demands on our client
teams
• The ability to manage and develop a team
• The personality to fit into our team quickly, build relationships and add value
• Experience of Financial Services or other large-scale accounts in regulated industries,
such as utilities or telecoms
• 10 years+ agency experience; already be working at Business Director level
